MOHAMED, H. M.; MOHAMED, A. H.; HASHI, S. O.; HASSAN, H. N.; BARRE, K. A.; AHMED, B. A. Automated University Complaint Management System by Leveraging Machine Learning and Natural Language Processing for Enhanced Efficiency and Accuracy. Forum for Linguistic Studies, [S. l.], v. 7, n. 2, p. 373–354, 2025. DOI: 10.30564/fls.v7i2.8162. Disponível em: https://journals.bilpubgroup.com/index.php/fls/article/view/8162. Acesso em: 23 feb. 2025.