WU, C.-H. Service Quality Measurement and Competition Strategy Analysis of Online Shopping. Macro Management & Public Policies, [S. l.], v. 2, n. 1, p. 28–32, 2020. DOI: 10.30564/mmpp.v2i1.1331. Disponível em: https://journals.bilpubgroup.com/index.php/mmpp/article/view/1331. Acesso em: 3 may. 2024.