Double-Compressed Artificial Neural Network for Efficient Model Storage in Customer Churn Prediction

Authors

  • Lisang Zhou

    Bazaarvoice Inc., Austin, 78759, TX, United States
  • Huitao Zhang

    Northern Arizona University, Flagstaff, 86011, AZ, United States
  • Ning Zhou

    Zhejiang Future Technology LLC, Hangzhou, 311200, Zhejiang, China

DOI:

https://doi.org/10.30564/aia.v5i2.6377
Received: 2 April 2024 | Accepted: 23 April 2024 | Published Online: 29 April 2024

Abstract

In the rapidly evolving field of Artificial Intelligence (AI), efficiently storing and managing AI models is crucial, particularly as their complexity and size increase. This paper explores the strategic importance of AI model storage, focusing on performance, cost-efficiency, and scalability within the realm of customer churn prediction, utilizing model compression technologies. Deep learning networks, integral to AI models, have become increasingly large, necessitating millions of parameters. These parameters make the models computationally expensive and voluminous in storage requirements. Addressing these issues, the paper discusses the application of model compression techniques—specifically pruning and quantization—to mitigate the storage and computational challenges. The experimental results demonstrated the effectiveness of the proposed method. These techniques reduce the physical footprint of AI models and enhance their processing efficiency, making them suitable for deployment on resource-constrained devices. Using these models in customer churn prediction in telecommunications illustrates their potential to improve service delivery and decision-making processes. By compressing models, telecom companies can better manage and analyze large datasets, enabling more effective customer retention strategies and maintaining a competitive edge in a dynamic market.

Keywords:

Component, Model storage, Model compression, Machine learning, Customer churn prediction

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How to Cite

Lisang Zhou, Zhang, H., & Zhou, N. (2024). Double-Compressed Artificial Neural Network for Efficient Model Storage in Customer Churn Prediction. Artificial Intelligence Advances, 6(1), 1–12. https://doi.org/10.30564/aia.v5i2.6377

Issue

Vol. 6 , Iss. 1 (October 2024)

Article Type

Articles

License

Copyright © 2024 Lisang Zhou, Huitao Zhang, Ning Zhou

Creative Commons License

This is an open access article under the Creative Commons Attribution-NonCommercial 4.0 International (CC BY-NC 4.0) License.

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