Relationship between Language Preferences and Performance in the Use of Management Information Systems by University Faculty and Staff

Authors

  • Linnan Zhu

    Faculty of Computing, Universiti Teknologi Malaysia, Johor Bahru 81310, Malaysia

    Modern Education Technology Center, Cangzhou Normal College, Cangzhou 061000, China
  • Mohd Shahizan Bin Othman

    Faculty of Computing, Universiti Teknologi Malaysia, Johor Bahru 81310, Malaysia
  • Lizawati Binti Mi Yusuf

    Faculty of Computing, Universiti Teknologi Malaysia, Johor Bahru 81310, Malaysia

DOI:

https://doi.org/10.30564/fls.v7i2.8262
Received: 2 December 2024 | Revised: 11 December 2024 | Accepted: 13 January 2025 | Published Online: 19 February 2025

Abstract

This study aims to explore the impact mechanism of user interface language choice on work performance in the context of informatization, revealing language adaptation issues during digital transformation. Data was collected through questionnaire surveys, with 312 valid questionnaires recovered, and statistical analysis was conducted using SPSS 26.0 and AMOS 24.0. The study found that: (1) Users’language choices demonstrate diversified characteristics, with native language interface usage accounting for 45.83% and bilingual interface usage reaching 41.67%, reflecting the internationalization trend in system applications; (2) Significant differences exist in language choices among different position holders, with teaching and research staff showing stronger language diversity and bilingual interface usage reaching 46.40%; (3) There is a significant correlation between language choice and system performance, with bilingual interface usage showing the strongest positive correlation with all performance indicators (correlation coefficients 0.476–0.524); (4) Factor analysis indicates that personal language ability (β = 0.512), interface design (β = 0.456), and training support (β = 0.435) are the main determining factors. The research results provide theoretical basis and practical guidance for optimizing system design and improving usage effectiveness.

Keywords:

University Staff; Management Information System; Language Preference; Usage Performance; Influencing Factors

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How to Cite

Zhu, L., Othman, M. S. B., & Yusuf, L. B. M. (2025). Relationship between Language Preferences and Performance in the Use of Management Information Systems by University Faculty and Staff. Forum for Linguistic Studies, 7(2), 698–716. https://doi.org/10.30564/fls.v7i2.8262

Issue

Vol. 7 , Iss. 2 (February 2025): In Progress

Article Type

Article

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Copyright © 2025 Linnan Zhu, Mohd Shahizan Bin Othman, Lizawati Binti Mi Yusuf

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This is an open access article under the Creative Commons Attribution-NonCommercial 4.0 International (CC BY-NC 4.0) License.