Cultural Influence on ChatGPT Effectiveness in Higher Education: A Pakistan-Saudi Arabia Comparison

Authors

  • Khalaf Alharbi

    Department of English Language & Literature, Collage of Languages & Humanities, Qassim University Buraydah, Buraydah 52361, Saudi Arabia

  • Lubna Khalil

    Department of English, Riphah International University, Lahore 54000, Pakistan

  • Muhammad Islam

    Department of English Language Teaching & Linguistics, IER, University of the Punjab, Lahore 54000, Pakistan

  • Ahmad Mleiki

    Department of English Language & Literature, Collage of Languages & Humanities, Qassim University Buraydah, Buraydah 52361, Saudi Arabia

DOI:

https://doi.org/10.30564/fls.v7i10.10356
Received: 5 June 2025 | Revised: 21 July 2025 | Accepted: 29 July 2025 | Published Online: 25 September 2025

Abstract

Cultural considerations affect ChatGPT's efficacy in higher education, as shown in a study of Pakistani (N = 152) and Saudi (N = 138) students. The research examines how national context influences students' motivation, engagement, satisfaction, and attitudes toward AI tools, using the Technology Acceptance Model (TAM) and Hofstede's cultural dimensions as frameworks. A validated 22-item questionnaire measured the perceived educational value of ChatGPT, revealing significantly higher usage and effectiveness ratings among Pakistani students compared to Saudi students (M = 3.92 vs. 3.48, p < 0.01). Moderated regression analysis indicated that national context accounted for 44% of the variance in motivation (η² = 0.44), highlighting ChatGPT's role in compensating for resource shortages in some settings while enhancing resources in others. Crucially, the study demonstrates ChatGPT's significant impact on language learning outcomes, particularly in enhancing writing proficiency, text summarization skills, and idea generation capabilities (< 0.01). Pakistani students reported significantly greater engagement with ChatGPT for these language learning tasks, suggesting its potential as a powerful language learning tool in resource-limited settings. This study contributes to the growing body of research on AI in language instruction and underscores the importance of integrating culturally relevant methodologies into the use of AI in education. It offers recommendations for educators and policymakers, advocating adapted strategies that address specific educational and linguistic requirements. Overall, this research combines AI, education, and linguistics, emphasizing the cultural importance of AI tools and laying the groundwork for future studies in AI-assisted language learning worldwide.

Keywords:

AI in Higher Education; Cross-Cultural Comparison; Technology Acceptance Model (TAM); Learners' Perceived Effectiveness

References

[1] Akram, H., Abdelrady, A.H., Al-Adwan, A.S., et al., 2022. Teachers' perceptions of technology integration in teaching-learning practices: A systematic review. Frontiers in Psychology. 13, 920317. DOI: https://doi.org/10.3389/fpsyg.2022.920317

[2] Chen, S.-Y., 2023. Generative AI, learning and new literacies. Journal of Educational Technology Development and Exchange. 16(2), 1–19. DOI: https://doi.org/10.18785/jetde.1602.01

[3] Ahsan, S., 2023. E-learning challenges in Pakistan at M.Phil. level. International Journal of Distance Education and E-Learning. 8(1), 82–94. DOI: https://doi.org/10.36261/ijdeel.v8i1.2654

[4] Islam, M., Lamb, M., Chambers, G., 2013. The L2 motivational self system and national interest: A Pakistani perspective. System. 41(2), 231–244. DOI: https://doi.org/10.1016/j.system.2013.01.025

[5] Alotaibi, N.S., 2022. The significance of digital learning for sustainable development in the post-COVID19 world in Saudi Arabia's higher education institutions. Sustainability. 14(23), 16219. DOI: https://doi.org/10.3390/su142316219

[6] Alotaibi, N.S., Alshehri, A.H., 2023. Prospers and obstacles in using artificial intelligence in Saudi Arabia higher education institutions—the potential of AI-based learning outcomes. Sustainability. 15(13), 10723. DOI: https://doi.org/10.3390/su151310723

[7] Bettayeb, A.M., Abu Talib, M., Sobhe Altayasinah, A.Z., et al., 2024. Exploring the impact of ChatGPT: Conversational AI in education. Frontiers in Education. 9, 1379796. DOI: https://doi.org/10.3389/feduc.2024.1379796

[8] Pew Research Center, 2024. 1 in 4 Teachers Say AI Tools Like ChatGPT Hurt K-12 Education More than Help. Available from: https://www.pewresearch.org/short-reads/2024/05/15/a-quarter-of-u-s-teachers-say-ai-tools-do-more-harm-than-good-in-k-12-education/ (cited 3 March 2025).

[9] Cotton, D.R.E., Cotton, P.A., Shipway, J.R., 2024. Chatting and cheating: Ensuring academic integrity in the era of ChatGPT. Innovations in Education and Teaching International. 61(2), 228–239. DOI: https://doi.org/10.1080/14703297.2023.2190148

[10] Rahman, M.M., Watanobe, Y., 2023. ChatGPT for education and research: Opportunities, threats, and strategies. Applied Sciences. 13(9), 5783. DOI: https://doi.org/10.3390/app13095783

[11] Lin, L., 2025. About a Quarter of US Teens Have Used ChatGPT for Schoolwork, Double the Share in 202. Pew Research Center: Washington, DC, USA. Available from: https://www.pewresearch.org/short-reads/2025/01/15/about-a-quarter-of-us-teens-have-used-chatgpt-for-schoolwork-double-the-share-in-2023/

[12] Karataş, F., Abedi, F.Y., Ozek Gunyel, F., et al., 2024. Incorporating AI in foreign language education: An investigation into ChatGPT's effect on foreign language learners. Educational Information Technology. 29, 19343–19366. DOI: https://doi.org/10.1007/s10639-024-12574-6

[13] Yu, X., 2025. Can ChatGPT revolutionize language learning? Unveiling the power of AI in multilingual education through user insights and pedagogical impact. European Journal of Education. 60, e12749. DOI: https://doi.org/10.1111/ejed.12749

[14] Barrot, J.S., 2024. ChatGPT as a language learning tool: An emerging technology report. Technology, Knowledge and Learning. 29(2), 1151–1156. DOI: https://doi.org/10.1007/s10758-023-09711-4

[15] Bin-Hady, W.R.A., Al-Kadi, A., Hazaea, A., et al., 2023. Exploring the dimensions of ChatGPT in English language learning: A global perspective. Library Hi Tech. 41(6), 1568–1588. DOI: https://doi.org/10.1108/LHT-05-2023-0200

[16] Loewen, S., Sato, M., 2018. Interaction and instructed second language acquisition. Language Teaching, 51(3), 285–329. DOI: https://doi.org/10.1017/S0261444818000125

[17] Wang, Y., 2025. A Study on the Efficacy of ChatGPT-4 in Enhancing Students' English Communication Skills. SAGE Open. DOI: https://doi.org/10.1177/21582440241310644

[18] Dempere, J., Modugu, K., Hesham, A., et al., 2023. The impact of ChatGPT on higher education. Frontiers in Education. 8, 1206936. DOI: https://doi.org/10.3389/feduc.2023.1206936

[19] Çobanoğulları, F., Özbek, Ö., 2025. AI-powered language learning: Developing the ChatGPT usage scale for foreign language learners. Educational Information Technology. 30, 12517–12534. DOI: https://doi.org/10.1007/s10639-025-13342-w

[20] Davis, F.D., 1989. Perceived usefulness, perceived ease of use, and user acceptance of information technology. MIS Quarterly. 13(3), 319–340. DOI: https://doi.org/10.2307/249008

[21] Hofstede, G., 2011. Dimensionalizing cultures: The Hofstede model in context. Online Readings in Psychology and Culture. 2(1), 8. DOI: https://doi.org/10.9707/2307-0919.1014

[22] Al-Abdullatif, A.M., 2023. Modeling students' perceptions of chatbots in learning: Integrating technology acceptance with the value-based adoption model. Education Sciences. 13(11), 1151. DOI: https://doi.org/10.3390/educsci13111151

[23] Webber, A., 2024. Evaluating through Culture: Rethinking Hofstede's Framework in Policy Analysis. European Evaluation Society. Available from: https://europeanevaluation.org/2024/10/28/evaluating-through-culture-rethinking-hofstedes-framework-in-policy-analysis/ (cited 23 February 2025).

[24] Alrajhi, A.S., 2024. Artificial intelligence pedagogical chatbots as L2 conversational agents. Cogent Education, 11(1), 2327789. DOI: https://doi.org/10.1080/2331186X.2024.2327789

[25] Alhalangy, A.G.I., AbdAlgane, M., 2023. Exploring the impact of AI on the EFL context: A case study of Saudi universities. Journal of Intercultural Communication. 41–49. DOI: https://doi.org/10.36923/jicc.v23i2.125

[26] Alharbi, K., Khalil, L., 2023. Artificial intelligence (AI) in ESL vocabulary learning: An exploratory study on students' and teachers' perspectives. Migration Letters. 20(S12), 1030–1045. Available from: https://migrationletters.com/index.php/ml/article/view/8224

[27] Deci, E.L., Ryan, R.M., 2000. The “what” and “why” of goal pursuits: Human needs and the self-determination of behavior. Psychological Inquiry. 11(4), 227–268. DOI: https://doi.org/10.1207/S15327965PLI1104_01

[28] Almulla, M.A., 2024. Investigating influencing factors of learning satisfaction in AI ChatGPT for research: University students perspective. Heliyon. 10(11), e32220. DOI: https://doi.org/10.1016/j.heliyon.2024.e32220

[29] Jamil, S., Muschert, G., 2024. The COVID-19 pandemic and e-learning: The digital divide and educational crises in Pakistan's universities. American Behavioral Scientist. 68(9), 1161–1179. DOI: https://doi.org/10.1177/00027642231156779

[30] Alghamdi, A.A., 2021. Impact of the COVID-19 pandemic on the social and educational aspects of Saudi university students' lives. PLOS ONE. 16(4), e0250026. DOI: https://doi.org/10.1371/journal.pone.0250026

Downloads

How to Cite

Alharbi, K., Khalil, L., Islam, M., & Mleiki, A. (2025). Cultural Influence on ChatGPT Effectiveness in Higher Education: A Pakistan-Saudi Arabia Comparison. Forum for Linguistic Studies, 7(10), 372–389. https://doi.org/10.30564/fls.v7i10.10356

Issue

Article Type

Article (This article belongs to the Topical Collection“Technology-Enhanced English Language Teaching and Learning: Innovations and Practices”)