Development and Empirical Investigation of a Program Management Model for Computer-Assisted English Teaching

Authors

  • Sen Mei

    Faculty of Education, Dhonburi Rajabhat University, Bangkok 10600, Thailand

  • Aree Ussavanuphap

    Faculty of Education, Dhonburi Rajabhat University, Bangkok 10600, Thailand

  • Theeraphab Phetmalaikul

    Department of Educational Administration & Higher Education, Srinakharinwirot University, Bangkok 10110, Thailand

DOI:

https://doi.org/10.30564/fls.v7i10.10898
Received: 5 July 2025 | Revised: 28 July 2025 | Accepted: 12 August 2025 | Published Online: 25 September 2025

Abstract

This study aims to develop and empirically validate a program management model for Computer-Assisted English Teaching (CAET) among English education major students at Hubei Engineering University, China. A total of 306 participants were involved, including 245 students, 54 teachers, and 7 administrators. Quantitative data were collected through structured questionnaires and analyzed using descriptive statistics and the Priority Needs Index Modified (PNImod). The average current values for all dimensions were above 3.24, ensuring the validity of PNI results. Among the management dimensions, leadership showed the highest priority need (PNI = 0.29). Expert interviews revealed that leadership should include specific practices such as regular training in teaching technology, incentive mechanisms for digital innovation, and open planning forums. Among the application dimensions, online resources and tools showed the highest gap (PNI = 0.30), indicating the urgent need to build a centralized digital resource library and adopt AI-based learning platforms. The proposed model links management dimensions (e.g., leadership) to application effectiveness (e.g., resource use), highlighting its structured and actionable nature. Teacher responses also revealed issues such as limited collaboration and lack of training, offering comparative insights with student perceptions. This study contributes a tailored management framework for CAET and expands project management theory by incorporating context-specific dimensions, such as Teacher Support, into educational technology models.

Keywords:

Program Management; Computer-Assisted English Teaching; Education Model

References

[1] Saranto, K., Hovenga, E.J.S., 2004. Information literacy—what it is about? A literature review of the concept and the context. Int J Med Inform. 73(6), 503–513. DOI: https://doi.org/10.1016/j.ijmedinf.2004.03.002

[2] Zhou, Z., 2018. A study on the cultivation of critical thinking ability of English majors. Theory Pract Lang Stud. 8(3), 349–353. DOI: http://dx.doi.org/10.17507/tpls.0803.11

[3] Beth, B., Lin, C., Veletsianos, G., 2015. Training a diverse computer science teacher population. ACM Inroads. 6(4), 94–97. DOI: https://doi.org/10.1145/2829978

[4] Thiry, M., 2016. Program Management, 2nd ed. Routledge: London, UK. pp. 113–143. DOI: https://doi.org/10.4324/9781315264936

[5] Martinelli, R.J., Waddell, J.M., Rahschulte, T.J., 2014. Program Management for Improved Business Results. John Wiley & Sons: Hoboken, NJ, USA. pp. 16–25.

[6] Sowden, R., 2011. Managing Successful Programmes. The Stationery Office: London, UK. pp. 75–162.

[7] Reiss, G., Rayner, P., 2001. The Programme Management Maturity Model. In Proceedings of the 4th PMI-Europe Conference, London, UK, 6–7 June 2001; pp. 72–103.

[8] Didinsky, I., 2017. Practitioner’s Guide to Program Management. Project Management Institute: Pennsylvania, PA, USA. pp. 105–110.

[9] Reiss, G., 2006. Gower Handbook of Programme Management. Gower Publishing: Hampshire, UK. pp. 33–45.

[10] Kendrick, T., 2016. How to Manage Complex Programs: High-impact Techniques for Handling Project Workflow, Deliverables, and Teams. Amacom: New York, NY, USA. pp. 100–123.

[11] Morris, P.W., Pinto, J.K., 2007. The Wiley Guide to Project Organization and Project Management Competencies. John Wiley & Sons: Hoboken, NJ, USA. pp. 89–105.

[12] Project Management Institute, 2017. The Standard for Program Management. Project Management Institute: Pennsylvania, PA, USA. pp. 150–190.

[13] Lycett, M., Rassau, A., Danson, J., 2004. Programme management: a critical review. Int J Proj Manag. 22(4), 289–299. DOI: https://doi.org/10.1016/j.ijproman.2003.06.001

[14] Brown, J.T., 2008. The Handbook of Program Management: How to Facilitate Project Success with Optimal Program Management. McGraw-Hill: New York, NY, USA. pp. 103–128

[15] Rothman, J., 2016. Agile and Lean Program Management: Scaling Collaboration across the Organization. Practical Ink: Victoria, Australia. pp. 140–150.

[16] Bojeun, M.C., 2013. Program Management Leadership: Creating Successful Team Dynamics. CRC Press: Boca Raton, FL, USA. pp. 15–49.

[17] Chapelle, C.A., 2001. Computer Applications in Second Language Acquisition: Foundations for Teaching, Testing and Research. Cambridge University Press: Cambridge, UK.

[18] Beatty, K., 2013. Teaching and Researching Computer-assisted Language Learning, 2nd ed. Routledge: London, UK.

[19] Levy, M., 1997. Computer-assisted Language Learning: Context and Conceptualization. Oxford University Press: New York, NY, USA. p. 78.

[20] Dudeney, G., Hockly, N., 2012. ICT in ELT: How did we get here and where are we going? ELT Journal. 66(4), 533–542. DOI: http://dx.doi.org/10.1093/elt/ccs050

[21] Kern, R., 2006. Perspectives on technology in learning and teaching languages. TESOL Q. 40(1), 183–210. DOI: http://dx.doi.org/10.2307/40264516

[22] Blake, R.J., 2013. Brave new digital classroom: Technology and foreign language learning. Georgetown University Press: Washington, DC, USA. pp. 49–55.

[23] Warschauer, M., Healey, D., 1998. Computers and language learning: An overview. Lang Teach. 31(2), 57–71. DOI: http://dx.doi.org/10.1017/S0261444800012970

[24] Bahari, A., Adibnia, A., Salehi, H., 2021. Establishing a computer-assisted interactive reading model. Computers & Education. 172, 104261. DOI: https://doi.org/10.1016/j.compedu.2021.104261

[25] Rogerson-Revell, P.M., 2021. Computer-assisted pronunciation training (CAPT): Current issues and future directions. RELC J. 52(1), 189–205. DOI: http://dx.doi.org/10.1177/0033688220977406

[26] Hinkel, E., 2022. Handbook of Practical Second Language Teaching and Learning. Taylor & Francis: Abingdon, UK.

[27] Porngarm, V., Kageeporn, W., Koraklod, K., et al.,2016. Competency assessment for branding programs development in Thailand’s higher education. Procedia Soc Behav Sci. 228, 402–406. DOI: https://doi.org/10.1016/j.sbspro.2016.07.061

[28] Ertmer, P.A., Ottenbreit-Leftwich, A.T., Sadik, O., et al., 2012. Teacher beliefs and technology integration practices: A critical relationship. Comput Educ. 59(2), 423–435. DOI: https://doi.org/10.1016/j.compedu.2012.02.001

[29] Tomlinson, B., 2012. Materials development for language learning and teaching. Lang Teach. 45(2), 143–179. DOI: http://dx.doi.org/10.1017/S0261444811000528

Downloads

How to Cite

Mei, S., Ussavanuphap, A., & Phetmalaikul, T. (2025). Development and Empirical Investigation of a Program Management Model for Computer-Assisted English Teaching. Forum for Linguistic Studies, 7(10), 482–496. https://doi.org/10.30564/fls.v7i10.10898