The Role of AI-Powered Chatbots in Enhancing EFL Learners’Writing Macro Skills: Perceptions and Challenges

Authors

  • Enas Abdelwahab Eltom RahmtAllah

    Department of English Language & Literature, College of Languages & Humanities, Qassim University, Unaizah P.O.Box 5380, Saudi Arabia

DOI:

https://doi.org/10.30564/fls.v7i12.11937
Received: 3 September 2025 | Revised: 28 September 2025 | Accepted: 29 September 2025 | Published Online: 5 November 2025

Abstract

This study investigates the perceptions and challenges experienced by Saudi English as a Foreign Language (EFL) learners when using AI-powered chatbots to enhance their writing macro skills. A three-part questionnaire was administered to 206 EFL students at Qassim University to explore their views on the usefulness, motivational impact, and difficulties associated with these tools. The findings indicate that students perceive AI chatbots as highly beneficial for improving organizational and structural aspects of writing, such as essay structure, paragraph transitions, and idea development. However, perceptions were more moderate regarding their effectiveness in enhancing deeper analytical elements like argument coherence and critical thinking. Furthermore, the results displayed that while chatbots serve as a motivational tool for task engagement, their capacity to foster intrinsic motivation for critical analysis was limited. Significant challenges identified include generic feedback, suggestions misaligned with intended style or structure, and concerns about over-reliance and the suppression of personal voice. Qualitative analysis emphasized these issues, disclosing fears of dependency, superficial feedback, and a potential loss of authorial voice. The study concludes that while AI chatbots are valuable supplementary tools for developing writing macro skills, their integration requires careful pedagogical design to address their limitations and ethical considerations. Educators are recommended to promote critical AI literacy and design activities that encourage students to evaluate and refine AI-generated suggestions, thereby making sure that these tools support rather than hinder the development of independent writing skills.

Keywords:

Artificial Intelligence (AI); AI-Powered Chatbot; ChatGPT; EFL Writing; Macro Skills; Perceptions; Challenges

References

[1] Hyland, K., 2006. English for Academic Purposes: An Advanced Resource Book. Routledge: Abingdon, UK.

[2] Kroll, B., 2001. Considerations for Teaching an EFL/ESL Writing Course. In: Celce-Murcia, M. (ed.). Teaching English as a Second or Foreign Language, 3rd ed. Heinle & Heinle: Boston, MA, USA. pp. 219–232.

[3] Shokrpour, N., Fallahzadeh, M., 2007. A Survey of the Students and Interns’ EFL Writing Problems in Shiraz University of Medical Sciences. Asian EFL Journal. 9(1), 147–163.

[4] Richards, J.C., Renandya, W.A., 2002. Methodology in Language Teaching: An Anthology of Current Practice. Cambridge University Press: Cambridge, UK. DOI: https://doi.org/10.1017/CBO9780511667190

[5] Ahmed, A.H., 2010. Students’ Problems with Cohesion and Coherence in EFL Essay Writing in Egypt: Different Perspectives. Literacy Information and Computer Education Journal. 1(4), 211–221. DOI: https://doi.org/10.20533/licej.2040.2589.2010.0030

[6] Perkins, M., 2023. Academic Integrity Considerations of AI Large Language Models in the Post-Pandemic Era: ChatGPT and Beyond. Journal of University Teaching and Learning Practice. 20(2), 1–24. DOI: https://doi.org/10.53761/1.20.02.07

[7] Kohnke, L., Moorhouse, B.L., Zou, D., 2023. ChatGPT for Language Teaching and Learning. RELC Journal. 54(2), 537–550. DOI: https://doi.org/10.1177/00336882231162868

[8] Yan, D., 2023. Impact of ChatGPT on Learners in a L2 Writing Practicum: An Exploratory Investigation. Education and Information Technologies. 28, 13943–13967. DOI: https://doi.org/10.1007/s10639-023-11742-4

[9] Hong, W.C.H., 2023. The Impact of ChatGPT on Foreign Language Teaching and Learning: Opportunities in Education and Research. Journal of Educational Technology and Innovation. 5(1), 37–45. DOI: https://doi.org/10.61414/jeti.v5i1.103

[10] Cotton, D.R.E., Cotton, P.A., Shipway, J.R., 2023. Chatting and Cheating: Ensuring Academic Integrity in the Era of ChatGPT. Innovations in Education and Teaching International. 61(2), 228–239. DOI: https://doi.org/10.1080/14703297.2023.2190148

[11] Jeon, J., Lee, S., Choe, H., 2023. Beyond ChatGPT: A Conceptual Framework and Systematic Review of Speech-Recognition Chatbots for Language Learning. Computers & Education. 206, 104898. DOI: https://doi.org/10.1016/j.compedu.2023.104898

[12] Yeadon, W., Inyang, O.O., Mizouri, A., et al., 2023. The Death of the Short-Form Physics Essay in the Coming AI Revolution. Physics Education. 58(3), 035027. DOI: https://doi.org/10.1088/1361-6552/acc5cf

[13] Rudolph, J., Tan, S., Tan, S., 2023. ChatGPT: Bullshit Spewer or the End of Traditional Assessments in Higher Education? Journal of Applied Learning and Teaching. 6(1), 342–363. DOI: https://doi.org/10.37074/jalt.2023.6.1.9

[14] Zhai, X., 2022. ChatGPT User Experience: Implications for Education. SSRN preprint. ssrn.4312418. DOI: https://doi.org/10.2139/ssrn.4312418

[15] Tate, T., Doroudi, S., Ritchie, D., et al., 2023. Educational Research and AI-Generated Writing: Confronting the Coming Tsunami. OSF preprints. osf.io/4mec3. DOI: https://doi.org/10.35542/osf.io/4mec3

[16] Shidiq, M., 2023. The Use of Artificial Intelligence-Based ChatGPT and Its Challenges for the World of Education: From the Viewpoint of the Development of Creative Writing Skills. In Proceedings of the 1st International Conference on Education, Society and Humanity, East Java, Indonesia, 15 February 2023; pp. 353–357.

[17] Xiao, Y., Zhi, Y., 2023. An Exploratory Study of EFL Learners’ Use of ChatGPT for Language Learning Tasks: Experience and Perceptions. Languages. 8(3), 212. DOI: https://doi.org/10.3390/languages8030212

[18] Faiz, R., Bilal, H.A.B., Asghar, I., et al., 2023. Optimizing ChatGPT as a Writing Aid for EFL Learners: Balancing Assistance and Skill Development in Writing Proficiency. Linguistic Forum – A Journal of Linguistics. 5(3), 24–37. DOI: https://doi.org/10.5281/zenodo.14756539

[19] Abdalkader, S.M.A., 2022. Using Artificial Intelligence to improve Writing Fluency for The Preparatory Stage Students in Distinguished Governmental Language Schools. Egyptian Journal of Educational Sciences. 2(2), 39–70.‏ DOI: https://doi.org/10.21608/ejes.2022.270694

[20] Song, C., Song, Y., 2023. Enhancing Academic Writing Skills and Motivation: Assessing the Efficacy of ChatGPT in AI-Assisted Language Learning for EFL Students. Frontiers in Psychology. 14, 1210799. DOI: https://doi.org/10.3389/fpsyg.2023.1260843

[21] D’Agostino, S., 2022. Machines can craft essays. How should writing be taught now? Available from: https://www.insidehighered.com/news/2022/10/26/machines-can-craft-essays-how-should-writing-be-taught-now (cited 24 February 2024).

[22] Imran, M., Almusharraf, N., 2023. Analyzing the Role of ChatGPT as a Writing Assistant at Higher Education Level: A Systematic Review of the Literature. Contemporary Educational Technology. 15(4), ep464. DOI: https://doi.org/10.30935/cedtech/13605

[23] Mahapatra, S., 2024. Impact of ChatGPT on ESL Students’ Academic Writing Skills: A Mixed Methods Intervention Study. Smart Learning Environments. 11, 9. DOI: https://doi.org/10.1186/s40561-024-00295-9

[24] Sasikumar, A., Sunil, M.V., 2023. Students’ Preference in Using Chatbots for Academic Writing. Indian Journal of Science and Technology. 16(36), 2912–2919. DOI: https://doi.org/10.17485/IJST/v16i36.1850

[25] Hwang, G.J., Xie, H., Wah, B.W., et al., 2020. Vision, Challenges, Roles and Research Issues of Artificial Intelligence in Education. Computers & Education: Artificial Intelligence. 1, 100001. DOI: https://doi.org/10.1016/j.caeai.2020.100001

[26] Guo, K., Li, D., 2024. Understanding EFL Students’ Use of Self-Made AI Chatbots as Personalized Writing Assistance Tools: A Mixed Methods Study. System. 124, 103362. DOI: https://doi.org/10.1016/j.system.2024.103362

[27] Barrot, J.S., 2023. Using CHATGPT for Second Language Writing: Pitfalls and Potentials. Assessing Writing. 57, 100745. DOI: https://doi.org/10.1016/j.asw.2023.100745

[28] Apriani, E., Cardoso, L., Obaid, A.J., et al., 2024. Impact of AI-Powered ChatBots on EFL Students' Writing Skills, Self-Efficacy, and Self-Regulation: A Mixed-Methods Study. Global Educational Research Review. 1(2), 57–72.‏ DOI: https://doi.org/10.71380/GERR-08-2024-8

[29] Kulaksız, G.C., 2024. Artificial Intelligence-Based Language Modelling: The Effect of ChatGPT Application on Writing Skills in the Context of Teaching English as a Foreign Language [Master Thesis]. ‏Bursa Uludağ Üniversitesi: Bursa, Türkiye. pp. 1–101.

[30] Steiss, J., Tate, T., Graham, S., et al., 2024. Comparing the Quality of Human and ChatGPT Feedback on Students’ Writing. Learning and Instruction. 91, 101894. DOI: https://doi.org/10.1016/j.learninstruc.2024.101894

Downloads

How to Cite

Eltom RahmtAllah, E. A. (2025). The Role of AI-Powered Chatbots in Enhancing EFL Learners’Writing Macro Skills: Perceptions and Challenges. Forum for Linguistic Studies, 7(12), 340–350. https://doi.org/10.30564/fls.v7i12.11937