Role of ChatGPT in Enhancing English Language Learning: A Case Study of University Students

Authors

  • Khalid Ahmed

    Faculty of Education and Liberal Arts (FELA), INTI International University, Nilai 71800, Malaysia
  • Shamim Akhter

    Faculty of Education and Liberal Arts (FELA), INTI International University, Nilai 71800, Malaysia
  • Siti Rokiah Siwok

    Faculty of Education and Liberal Arts (FELA), INTI International University, Nilai 71800, Malaysia
  • Fatimah Tambi

    Faculty of Education and Liberal Arts (FELA), INTI International University, Nilai 71800, Malaysia
  • Afaq Ahmed Khan

    Faculty of Languages & Literature, University of Central Punjab, Lahore 54782, Pakistan
  • Ubaid ur Rahman Farooqi

    Faculty of Languages & Literature, University of Central Punjab, Lahore 54782, Pakistan

DOI:

https://doi.org/10.30564/fls.v7i7.9165
Received: 20 March 2025 | Revised: 1 April 2025 | Accepted: 27 April 2025 | Published Online: 15 July 2025

Abstract

Artificial intelligence (AI) enhances language education by offering personalized, inclusive, and accessible learning solutions, directly supporting UNO SDG 4 of ensuring quality education and promoting lifelong learning opportunities for all. This research explores the impact of ChatGPT on enhancing English language skills such as grammar, vocabulary, writing, and comprehensive reading among Virtual University, Pakistan (VU) students. Employing a mixed methods approach, the study collected data via interviews, surveys, and focus group discussions to investigate students’ perceptions, challenges, and engagement with ChatGPT as a language learning aid. A questionnaire survey was conducted among 100 students at Virtual University of Abbottabad. The data was analyzed by using SPSS software to analyze means, standard deviations, percentages, frequencies, and Cronbach’s alpha. The finding reveals that the emergence of AI technologies has transfigured learning patterns and language acquisition and gathers information while also conveniently helping learners in developing their reading, writing, speaking, and listening skills in a short time period. However, the challenges, such as occasional inaccuracies and the absence of human interaction remain. This research aims to complete the gap in the literature by providing empirical data and learning the incorporation of ChatGPT in VU courses, thus advancing the discussion on effective language education. This study’s major goals are to determine how VU students perceive ChatGPT’s influence on their general language proficiency and to look at how ChatGPT affects their vocabulary acquisition.

Keywords:

Quality Education Artificial Intelligent Application; ChatGPT; English Language; Virtual University Students

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How to Cite

Ahmed, K., Akhter, S., Siwok, S. R., Tambi, F., Ahmed Khan, A., & Farooqi, U. ur R. (2025). Role of ChatGPT in Enhancing English Language Learning: A Case Study of University Students. Forum for Linguistic Studies, 7(7), 460–469. https://doi.org/10.30564/fls.v7i7.9165

Issue

Vol. 7 , Iss. 7 (July 2025): In progress

Article Type

Article

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Copyright © 2025 Khalid Ahmed, Shamim Akhter, Siti Rokiah Siwok, Fatimah Tambi, Afaq Ahmed Khan, Ubaid ur Rahman Farooqi

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This is an open access article under the Creative Commons Attribution-NonCommercial 4.0 International (CC BY-NC 4.0) License.